Question 1

Why did my Shopify inventory suddenly change?

Accepted Answer

Inventory can change unexpectedly due to ERP sync failures, buggy third-party apps, CSV import errors, or accidental manual adjustments. Inventory Guard monitors these changes to tell you exactly what caused the drop.

Question 2

Can I safely restore inventory?

Accepted Answer

Yes, but blind restores are dangerous. Inventory Guard helps you safely recover inventory by calculating the exact difference and applying a relative delta. This ensures you don't accidentally oversell if real orders come in while you are investigating.

Question 3

Does Shopify provide an inventory audit log?

Accepted Answer

Shopify tracks inventory history, but it can be difficult to interpret, especially when third-party apps make rapid changes. Inventory Guard acts as a specialized audit log that groups related changes into incidents and identifies the likely root cause.

Question 4

How does Inventory Guard work?

Accepted Answer

It runs in the background using Shopify Webhooks to monitor inventory events in real-time. When it detects an abnormal pattern (like a sudden wipe), it creates an incident report, alerts you, and provides tools to safely revert the change.

Question 5

Will Inventory Guard modify inventory automatically?

Accepted Answer

No. Inventory Guard is designed as a read-only monitoring system that alerts you to problems. It only modifies inventory if you explicitly click the 'Revert' button after reviewing an incident.

Frequently Asked Questions

Why did my Shopify inventory suddenly change?

Can I safely restore inventory?

Does Shopify provide an inventory audit log?

How does Inventory Guard work?

Will Inventory Guard modify inventory automatically?

Is the Free plan really free forever?

Do I need to add code to my Shopify theme?

Does it work with ERPs and 3PL sync apps?

What happens if I have multiple locations?

Does Inventory Guard work with Point of Sale (POS)?